The presence of security personnel can be enough to deter a thief. Security personnel has the training and experience to analyze a threat or situation and request additional help with available resources. Security personnel are trained to spot potentially threatening behavior, resulting in a higher chance of that behavior being curbed before it even becomes a problem.
The duties performed by Rolyn Security Concierge go far beyond basic security. We realize that the residences we protect are home to many people, each with unique needs and expectations. We place great emphasis on providing the right security personnel that can adeptly perform their duties to ensure the safety and security of your residents.
Our security agents are required to present themselves in a professional manner, both in dress and when dealing with residents. As a position of concierge, it is important to have good communication, comprehension, and problem solving skills. Our priority is protecting property and the safety of the residents. They monitor all traffic in and out of the building by observing and documenting. We also offer parking control with the client's parking program, the deterrent of trespassing, as well as an increase in safety.
When situations arise, you can trust our security agents are adequately trained to deal effectively with any problem as well, maintain control and ensure the safety of all those involved.
Mobile Patrol Security
Mobile patrol is one of the most effective tools in the security industry, offering clients fully marked mobile units and a solid visual presence. We offer patrols at random through out night or day with each time being different than the last. This deters trespassers who have no idea when a mobile patrol will show up. We can also assume responsibility for building keys and entry. If desired, our security agents can perform foot patrols in the interior, checking sensitive areas and equipment and etc.
Patrol Service duties:
Protection of each clients' personnel, property, and assets.
Enforcement of rules and regulations, as established by the client and by the law.
Observation and patrol of designated areas.
Prevention of fire and safety hazards.
Investigation of clients' property in response to alarm calls.
Thorough property inspections, including all access points and other specifically defined areas and/or assets.
Rolyn Security provides dedicated, fast, and efficient alarm response and mobile patrol services in Central Alberta. Backed by a management team and a 24/7 operations centre for support and response capabilities, Rolyn’s mobile team provides peace of mind founded on reliable and professional solutions.
Over the past number of years, Alarm Response has transitioned from Police to Private Security. We can also act as key holders when responding to an alarm signal. We attend the alarm when dispatched by the respective monitoring company and verify the cause of the alarm, we work with any Alarm Company to provide this service. The change to Mobile Support Services Alarm Response Services is as easy as a phone call.
Alarm Response times vary due to weather, traffic, and volume thus are unpredictable. However, we strive to provide a quick response while observing the Highway Traffic Act, we do not have the privilege of Emergency Response such as Police, EMS or Fire Services.
In the case of an actual Break and Enter (B&E), we will notify the proper authorities and secure the scene for possible forensics analysis. Prevention of break and enters is a specialty that we work with our key holding clients to minimize and reduce the possibility.
Types of Alarms that we encounter:
Door (Front, Rear, Garage)
Computer Room Temperature
Unidentified person on site
Rolyn Security can be there for you for any kind of alarm. Whether it's being on site to document what is happening with emergency responders, securing the site prior to Police arrival, or locking up in the event of a medical emergency, choose Rolyn Security to be your partner to protect the welfare of your prized people and possessions.
Home Watch Service
Mobile Patrol Security Personnel can inspect your home or property whenever you’re away. We physically inspect the exterior of your home and property, check for any signs of damage or attempt entry to your home, and complete an interior inspection. Our mobile scan system gives the exact time of arrival and exit to your property, we can also take photos of any damage or unusual items on your property during an inspection. Should we discover situations such as no heat, water leaks, plumbing problems, or weather damages, we will report it in real-time and forward to you immediately.
We’ll inspect your home or property for any reason: Weekend trip, long/holiday weekends, summer/winter vacation, long duration (snowbird’s), construction of a new home, house for sale (vacant), or a commercial property (vacant).
"We are your, year round Home Watch Security Service", while working away, on holidays or during the winter.
Emergency alarm response, security alarm response, post storm inspection, vendor service – meet contractors, repair personnel, utilities, deliveries (access and lock up), and if required stay until task completed, pets (Exception no dogs), and water plants.
Contact us for more information on how we can customize a plan for your needs. Your property is inspected by Licensed Security Professionals. Our Goal is to provide our clients the peace of mind while you are away from your home/property.
Contact us for more information.
Check your home owner's insurance policy for specific requirements when absent for extended periods. Would recommend notifying your insurance broker when you hire a Home Watch Security Service.
The Retail Industry is made up of many business functions including Store Operations, Warehousing & Distribution, Logistics, and Administration. We address the needs of our retail clients through our retail loss prevention services focusing on three high-level objectives: personnel safety, business continuity, and asset protection.
Shoplifting Prevention and Apprehension
Shoplifting Prevention and Apprehension involves many activities, functions and programs designed to reduce a retailer's loss due to theft, control deficiencies and operation inefficiencies. Rolyn Security serves forward-thinking retail clients in the control of losses and business risks associated with external shrink.
Shoplifting is a major contributor to shrink and successful retailers must take reasonable steps to protect merchandise from theft via shoplifting to remain successful. The more effective these measures are, the more likely the retailer will be to deliver products to their customers at the lowest possible price, and improve their profitability and competitiveness in the market place.
The current focus of this program is to effectively, and more efficiently reduce the occurrence of shoplifting, without creating unnecessary liability or disruption to the business of our clients.
Retail Uniform Security Personnel
Assist our clients in providing a more inviting environment for their employees, customers, and vendors by reducing the occurrence of theft.
Assist our clients in identifying instances of shoplifting and providing an appropriate response by safely apprehending offenders with minimal disruption to the store.
Assist our clients in discovering other hazards and business risks.
It is important to take every precaution necessary to protect the safety of individuals as well as private property during events. When dealing with groups of people it is very easy for situations to arise or escalate resulting in the possibility or unnecessary risk of injuries to staff and guests.
We provide guidelines for our security agents to hone in on the combination of public relations, security and first aid, or emergency response. Our security agents hold a security licence (Alberta Justice and Solicitor General), have first-aid/CPR certificates, and proserve/protect (AGLC).
Our senior security agents work closely with clients to develop effective post orders which often outline details including, vantage points, strategic agent (guard) placement, parking patrol, crowd control, emergency evacuation procedures, alarm response, and access control. Rolyn Security Agents maintain a strong professional presence and maximum visibility as a deterrent to potential offenders.
No matter what kind of event you have, you can rest assured that we're taking care of the security details.